Frequently Asked Questions
Everything you need to know about the UndrDog experience.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location but usually range from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to start your claim and receive a prepaid shipping label.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. Our apparel generally follows a modern athletic fit; if you prefer an oversized look, we recommend sizing up.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and buy-now-pay-later options like Klarna and Afterpay.
How should I care for my UndrDog apparel?
To preserve the quality of the fabric and prints, we recommend machine washing cold with like colors and hanging to dry. Avoid using bleach or ironing directly on graphic designs.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times will be calculated at checkout based on your specific destination.