Returns & Exchanges
At UndrDog, we stand by the quality of our gear and offer a hassle-free 30-day return policy for all unworn and unwashed items. If your fit isn't right, we are committed to making it perfect through a quick exchange or full refund.
Initiate Your Request
Visit our online returns portal and enter your order number along with your email address to select the items you wish to return or exchange.
Print Your Label
Once your request is authorized, we will email you a prepaid shipping label. Simply print it out and securely package your items in their original bags.
Ship It Back
Drop off your package at any authorized carrier location. We recommend keeping your tracking receipt until we confirm the package has arrived at our warehouse.
Receive Your Refund
After our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing